Terms of service

Last updated: May 18, 2026

Welcome to Caspri. By accessing or purchasing from our website (www.shopcaspri.com), you agree to these Terms of Service. Please read them carefully before using our Services.

  1. About Us

Caspri is a trading name of Caspri UK Operations PO LLC, a company registered in the United States, operating in the United Kingdom. We are an online retail store offering curated home and lifestyle products delivered directly to UK customers.

These Terms apply to all visitors and customers who browse or make purchases on our website.

  1. Eligibility

You must be at least 18 years old to place an order. By using our website, you confirm that you meet this requirement.

  1. Products and Availability

We aim to provide accurate descriptions, images and pricing. Minor variations in colour, materials or details may occur. Product availability may change without prior notice.

  1. Pricing and Payment
  • All prices are listed in GBP (£)
  • Payments are processed securely through trusted third-party providers
  • Prices may be updated at any time
  1. Shipping and Delivery
  • We offer free delivery across the United Kingdom
  • Standard delivery time: 3–7 business days after processing
  • Delivery timeframes may vary due to external factors

For full details, see our Shipping Policy.

  1. Returns and Refunds

In accordance with the UK Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015:

  • You may cancel your order within 14 days of receiving it
  • If your item arrives faulty, damaged or not as described, you have the right to a full refund within 30 days of delivery
  • Items must be returned unused, in original condition and packaging
  • Certain items (such as personalised goods) are non-returnable

Refunds are issued within 3–14 business days after the returned item is received and inspected. See our Refund & Returns Policy for full terms.

  1. Limitation of Liability

Caspri is not liable for indirect or consequential losses resulting from misuse of products. Nothing in these Terms limits liability for fraud, death, or personal injury caused by our negligence.

  1. Intellectual Property

All images, text, graphics, designs and content on this website are the property of Caspri or our licensors. They may not be reproduced without permission.

  1. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England and Wales.

  1. Contact Information

Email: shopcaspri@gmail.com Hours: Monday–Saturday, 9:00 AM – 6:00 PM GMT

Caspri is a trading name of Caspri UK Operations PO LLC, a company registered in the United States, operating in the United Kingdom.

Suite 45, 2nd Floor 120 Baker Street London, NW1 6GG United Kingdom